Castleford Tigers Foundation understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://castlefordtigersfoundation.co.uk/ (“our site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” means an account required to access and/or use certain areas and features of our site;
“Cookie” means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site. Details of the cookies used by our site are set out in Part 14.
2. Information About Us
Our site is operated by Castleford Tigers Foundation, a brand-facing name of the Tigers Trust, company number 06317256 and registered charity number 1121748
Registered address: The Mend-A-Hose Jungle, Wheldon Road, Castleford, West Yorkshire WF10 2SD
Main trading address: The Mend-A-Hose Jungle, Wheldon Road, Castleford, West Yorkshire WF10 2SD
Data Protection Officer: Simon Fox
Email address: firstname.lastname@example.org
Telephone number: 01977 552 674
Postal address: The Mend-A-Hose Jungle, Wheldon Road, Castleford, West Yorkshire WF10 2SD
3. What Does This Policy Cover?
4. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to access the personal data we hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 15.
6. What Data Do You Collect and How?
Data we may collect, store, and process about you may include | How we collect the data
- Personal information such as your name, age, gender, dietary requirements, health and genetic information | Media capturing and reporting, Contact form, Newsletter sign-up, Registration of program interest form, Competition registration
- Contact information such as your email address, your phone number, contact details of friends and family | Contact form, Newsletter sign-up, Registration of program interest form
- Information publicly available to us e.g Social media usernames etc. | Social media sites, information freely available
- Details of your preferences for how we communicate with you about our activities | Newsletter sign-up
- Media including photographs and videos of yourself | Media capturing and reporting from Foundation programmes
- Technical information including your: IP address, browser type and version, device type, operating system, time zone settings, page interaction information such has clicks on, to, from, and through our site | Google Analytics cookies (see part 15)
7. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data, and our lawful bases for doing so:
What we do | What data we use | Our lawful basis
- Personalising and tailoring our services for you | Name, age, gender | To personalise customer experience in a non-intrusive manner
- Gather and store wider personal information | dietary requirements, health and genetic information, email address, phone number, contact details of friends and family, in addition to the above | To comply with legal and regulatory obligations (e.g safeguarding policies) placed on the Foundation
- Communicating with you | Email, phone number, social media usernames | To respond to customer queries, to process a complaint, or to provide information regarding Foundation programmes. To administer promotional and interactive events for customers, when consented to
- Publishing images or videos of you on the Foundation website or social media channels | Photographs, videos | To be able to provide an accurate depiction of our programme details and market to internal and external stakeholders
- Supplying you with information by email that you have opted-in-to (you may opt-out at any time by emailing email@example.com) | Email, preferences on how we may communicate our activities to you | To communicate relevant Foundation news and updates as part of a consented newsletter programme
- Reporting on and optimising our site based on user metrics | Technical information including your: IP address, browser type and version, device type, operating system, time zone settings, page interaction information such has clicks on, to, from, and through our site | To improve user experience and make necessary user experience improvements. To ensure that site content is presented in the manner most effective for you and your device
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message, or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
Third parties whose content appears on our site may use third-party cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods:
Type of data | How long we keep it
- Personal information such as your name, age, gender, dietary requirements, health and genetic information | 24 months
- Contact information such as your email address, your phone number, contact details of friends and family | 24 months
- Information publicly available | 24 months
- Photographs, videos | 24 months
- Technical information including your: IP address, browser type and version, device type, operating system, time zone settings, page interaction information such has clicks on, to, from, and through our site | 26 months as per Google Analytics’ retention policy
9. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exception[s]:
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.
11. How Can I Control My Personal Data?
- In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via our site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details.
- You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access certain areas of our site without providing any personal data at all. However, to use all features and functions available on our site you may be required to submit or allow for the collection of certain data.
13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
By using our site, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. Third-party cookies are used on our site for the analytical purposes. For more details, please refer to the table below. These cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing consent to them.
All cookies used by and on our site are used in accordance with current cookie law.
Before cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our site may not function fully or as intended. You will be given the opportunity to allow only first-party cookies and block third-party cookies.
Certain features of our site depend on cookies to function. cookie law deems these cookies to be “strictly necessary”. Your consent will not be sought to place these cookies, but it is still important that you are aware of them. You may still block these cookies by changing your internet browser’s settings as detailed below, but please be aware that our site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following third-party cookies may be placed on your computer or device:
Name of Cookie| Purpose | Strictly necessary
- Google Analytics | Track website metrics for benchmarking and performance-based purposes | Yes
In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details and mark your query: (for the attention of Simon Fox):
Email address: firstname.lastname@example.org
Telephone number: 07383 084 303
Postal Address: The Mend-A-Hose Jungle, Wheldon Road, Castleford, West Yorkshire, WF10 2SD
We may change this privacy notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.